Hello Digital

Vend Ecommerce
We can help you get your Vend Ecommerce website secured using an SSL certificate. For more information, check out the details below.

Getting started with SSL on your Vend Ecommerce website

We have compiled a list of the top questions and answers below to help you get started with using an SSL certificate on your Vend Ecommerce website. When you are ready to proceed you can follow the form at the bottom of this page. If you are still unsure please feel free to contact us at any time.

What is an SSL certificate?
Simplified heavily, an SSL certificate is a small piece of data that sits alongside your website and certifies that you and your business are exactly who you say you are. One piece of the certificate sits on the website and the other is used by the browser of your visitors. When a visitor loads your website the certificate “authenticates” to your visitor that they are actually visiting your website, and not the website of a scammer or hacker.
Why do I need an SSL certificate?
Without an SSL certificate, it is harder for visitors and search engines to build trust with your business. Some visitors may see a warning that their connection is “insecure”, and others may not be able to load the website at all. Additionally, SSL provides a layer of encryption to protect the data of your visitors.

Starting July 2018 Google will begin showing an “insecure content” warning for Chrome users on any website that is not using an SSL certificate. This includes Vend Ecommerce websites. Given that Chrome accounts for approximately 60% of all web traffic, this is a huge risk for any Ecommerce store that isn’t already using SSL.

Why do I need to go to Hello Digital instead of Vend?
Vend Ecommerce does not support the ability for you to upload an SSL certificate of your own. Instead, you need to set up a server already has an SSL certificate and then redirects your web traffic to your Vend Ecommerce website. This is costly and time consuming for the average business owner and requires technical expertise. Hello Digital has worked with Vend and Vend Ecommerce retailers to create a cost-effective service where we provide the server and set up it up with our certificates for you.
What are the costs?
It takes our team approximately 30 minutes of time to set up the initial connection and our servers require maintenance to continue running. Therefore there is a one-time setup cost and a yearly fee as follows:

What is the process?
We only require a small amount of information to complete the process, but it is important that we receive all of the information in a timely manner to ensure we can set up your SSL certificate as quickly as possible.

  • Once you fill out the form below and provide us with the details of your website URL and domain name provider we will email you back within 24 hours
  • We will require access to your account with your domain name provider to change the nameservers for your domain
  • Once we receive access to your domain name we will change the nameservers to those corresponding with our services
  • Once this is complete the change will take 24-48 hours to be live
How long will setup take?
The setup process itself is manual on our end. After filling out our form below we will get back to you within 24 hours and the entire process shouldn’t take more than 72 hours.

Request your SSL certificate

Automatic SSL certificates are currently disabled for Vend. Please contact us using this form to begin the SSL certificate process.

Filled out the form above? We will get back to you shortly.

Once you have filled out the form above your setup job appears in our system. We also require payment before the SSL certificate goes live. We will provide you with more information in our introductory email.

Let's Work Together

We are based in Wellington, New Zealand but work with businesses around the globe. If you would like to get in contact with us please use the details below or contact us using our contact form.

Stop by:
3 Market Lane, Wellington, New Zealand

Send us an email:
[email protected]


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